FAQ

How do I place an order?

Select a product, add it to your cart, and complete the secure checkout.

When will my order ship?

Orders are normally processed within 1?? business days. Estimated transit times are shown in our Shipping Policy.

How can I track my order?

When available, tracking details are sent by email after shipment. Tracking may take 24??2 hours to update.

Can I change or cancel an order?

Email service@Solvetita.com as soon as possible. We cannot guarantee changes after processing begins.

What if my item arrives damaged or incorrect?

Contact us promptly with your order number and clear photos so we can review the issue.

How do I request a return?

Review our Return Policy and contact service@Solvetita.com before sending anything back.